Opens a chat with your message already typed in.
Contact · Only Choice
Questions arewelcome here.
Order updates, name spellings, a fragrance you cannot decide on — a real person reads every message. Pick whichever way is easiest for you; WhatsApp is the fastest.
Checking business hours…
Answered within one working day.
Phone
+92 312 1220137Mon–Sat, 10am–8pm Pakistan time.
Send us a message
Start with what it is about — it lands with the right person faster.
Before you write
The five things we are asked most
If your question is here, you have your answer in ten seconds instead of a day.
How quickly will I hear back?
WhatsApp is answered within business hours, usually in minutes. Email and this form are answered within one working day.
Where is my order right now?
The fastest answer is the Track Order page — enter your order number and you will see the current stage. Message us if the status has not moved for more than two days.
Can I change the printed name after ordering?
Yes, as long as the bottle has not been printed. Send us the order number and the correct spelling as soon as you can and we will hold it.
Do you take bulk or corporate orders?
We do — gifting, events and corporate boxes. Pick “Bulk & corporate” above, tell us the quantity and the date, and we will come back with pricing.
What is your return policy?
Seven days on unopened bottles. Personalised bottles are made to order, so we can only replace those if something arrived damaged — send a photo with your message and we will sort it out.